Welcome to Everest Hiking Team. We value your trust and are deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book a trek, or communicate with our team. By using our services, you consent to the data practices described in this policy.
We collect information that is necessary to plan your adventure, secure travel permits, and ensure your safety in the mountains. This includes personal identifiers such as your full name, date of birth, nationality, passport details, email address, and phone number. We also collect trip-specific data, including flight details, emergency contact information, insurance policy coverage, and relevant medical conditions or dietary requirements.
Your data is used strictly to deliver a safe and seamless travel experience. We use your details to process your bookings, secure national park entry permits, arrange domestic flights, and reserve teahouse accommodations. Your medical and insurance information is kept confidential and is only referenced by our team to monitor your health at high altitudes or to coordinate emergency medical evacuations if required. We may also use your contact details to send important trip updates or occasional marketing newsletters, which you can opt out of at any time.
We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted partners who are directly involved in executing your itinerary. This includes local airlines, park authorities, permit offices, hotels, and emergency rescue or insurance operators. These third parties are legally obligated to use your information solely for providing the requested services and must maintain strict confidentiality.
We implement robust administrative, technical, and physical security measures to shield your personal information from unauthorized access, alteration, or disclosure. Your physical documents, like passport copies for permits, are stored securely, and digital data is restricted to authorized staff members only. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, and regulatory requirements in Nepal.
You have the right to access, update, or correct the personal information we hold about you at any time. If you wish to review your data, request its deletion from our active systems, or unsubscribe from our promotional communications, you can contact our office directly. Please note that certain essential data must be maintained to fulfill existing booking contracts or comply with local government tourism regulations.
